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- catalog abstract "A five-step strategy to disarm tough bargainers, dismantle stone walls, deflect attacks, and dodge dirty tricks.".
- catalog contributor b3291863.
- catalog created "1991.".
- catalog date "1991".
- catalog date "1991.".
- catalog dateCopyrighted "1991.".
- catalog description "A five-step strategy to disarm tough bargainers, dismantle stone walls, deflect attacks, and dodge dirty tricks.".
- catalog description "Includes bibliographical references.".
- catalog description "Overview : Negotiating with difficult people -- Don't react, go to the balcony -- Disarm them, step to their side -- Change the game, don't reject ... reframe -- Make it easy to say yes, build them a golden bridge -- Make it hard to say no, bring them to their senses, not their knew -- Conclusion : Turning adversaries into partners.".
- catalog extent "161 p. ;".
- catalog hasFormat "Getting past no.".
- catalog identifier "0553072749 :".
- catalog isFormatOf "Getting past no.".
- catalog issued "1991".
- catalog issued "1991.".
- catalog language "eng".
- catalog publisher "New York : Bantam Books,".
- catalog relation "Getting past no.".
- catalog subject "158/.5 20".
- catalog subject "BF 637 .N4 U83g 1991".
- catalog subject "BF637.N4 U79 1991".
- catalog subject "Negotiating.".
- catalog subject "Negotiation.".
- catalog tableOfContents "Overview : Negotiating with difficult people -- Don't react, go to the balcony -- Disarm them, step to their side -- Change the game, don't reject ... reframe -- Make it easy to say yes, build them a golden bridge -- Make it hard to say no, bring them to their senses, not their knew -- Conclusion : Turning adversaries into partners.".
- catalog title "Getting past no : negotiating with difficult people / William Ury.".
- catalog type "text".