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- catalog contributor b3537064.
- catalog contributor b3537065.
- catalog created "c1990.".
- catalog date "1990".
- catalog date "c1990.".
- catalog dateCopyrighted "c1990.".
- catalog extent "vii, 64 p. :".
- catalog hasFormat "Creating customer satisfaction.".
- catalog identifier "0823703908".
- catalog isFormatOf "Creating customer satisfaction.".
- catalog isPartOf "Conference Board report ; no. 944".
- catalog isPartOf "Research report ; no. 944".
- catalog issued "1990".
- catalog issued "c1990.".
- catalog language "eng".
- catalog publisher "New York, N.Y. : Conference Board,".
- catalog relation "Creating customer satisfaction.".
- catalog subject "658.8/12 20".
- catalog subject "Consumer satisfaction.".
- catalog subject "Customer services Management.".
- catalog subject "HF5415.5 .C74 1990".
- catalog title "Creating customer satisfaction : a report from the Conference Board / edited by Earl L. Bailey.".
- catalog type "text".