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- catalog contributor b3651103.
- catalog created "c1990.".
- catalog date "1990".
- catalog date "c1990.".
- catalog dateCopyrighted "c1990.".
- catalog extent "151 p. ;".
- catalog identifier "0876220782".
- catalog issued "1990".
- catalog issued "c1990.".
- catalog language "eng".
- catalog publisher "Waterford, CT : Bureau of Business Practice,".
- catalog spatial "United States".
- catalog subject "658.8/12 20".
- catalog subject "Consumer satisfaction United States Case studies.".
- catalog subject "Customer services United States Case studies.".
- catalog subject "HF5415.5 .E93 1990".
- catalog title "Excellence achieved : customer service blueprints for action from 50 leading companies.".
- catalog type "text".