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- catalog contributor b3651725.
- catalog created "c1991.".
- catalog date "1991".
- catalog date "c1991.".
- catalog dateCopyrighted "c1991.".
- catalog description "Includes bibliographical references (p. [253]) and index.".
- catalog description "Making diversity work : a look at the basics -- Language and accent differences : how to bridge the communication gap -- The unspoken message : how to decipher body language -- Values : how to understand cultural differences -- Honoring cultural differences in etiquette and style : how to avoid alienation -- Cross-cultural customer service and sales : how to achieve client satisfaction -- The multicultural work force : how to manage across cultural boundaries -- A recap of what you've learned -- Epilogue: The finishing touches -- Appendix: Foreign-language phrases.".
- catalog extent "xxiv, 262 p. ;".
- catalog hasFormat "Profiting in America's multicultural marketplace.".
- catalog identifier "0669219290 (alk. paper) :".
- catalog isFormatOf "Profiting in America's multicultural marketplace.".
- catalog issued "1991".
- catalog issued "c1991.".
- catalog language "eng".
- catalog publisher "New York : Lexington Books ; Toronto : Maxwell Macmillan Canada ; New York : Maxwell Macmillan International,".
- catalog relation "Profiting in America's multicultural marketplace.".
- catalog subject "303.48/2 20".
- catalog subject "Business communication.".
- catalog subject "HF5718 .T457 1991".
- catalog subject "Intercultural communication.".
- catalog tableOfContents "Making diversity work : a look at the basics -- Language and accent differences : how to bridge the communication gap -- The unspoken message : how to decipher body language -- Values : how to understand cultural differences -- Honoring cultural differences in etiquette and style : how to avoid alienation -- Cross-cultural customer service and sales : how to achieve client satisfaction -- The multicultural work force : how to manage across cultural boundaries -- A recap of what you've learned -- Epilogue: The finishing touches -- Appendix: Foreign-language phrases.".
- catalog title "Profiting in America's multicultural marketplace : how to do business across cultural lines / by Sondra Thiederman.".
- catalog type "text".