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- catalog contributor b4434777.
- catalog contributor b4434778.
- catalog contributor b4434779.
- catalog created "c1993.".
- catalog date "1993".
- catalog date "c1993.".
- catalog dateCopyrighted "c1993.".
- catalog extent "vii, 198 p. :".
- catalog identifier "0887305822".
- catalog issued "1993".
- catalog issued "c1993.".
- catalog language "eng".
- catalog publisher "New York : HarperBusiness,".
- catalog subject "658.5/62 20".
- catalog subject "Consumer satisfaction.".
- catalog subject "HD62.15 .L33 1993".
- catalog subject "Leadership.".
- catalog subject "Total quality management.".
- catalog title "Making quality work : a leadership guide for the results-driven manager / George Labovitz, Yu Sang Chang, Victor Rosansky.".
- catalog type "text".