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- catalog contributor b4683442.
- catalog contributor b4683443.
- catalog created "1993.".
- catalog date "1993".
- catalog date "1993.".
- catalog dateCopyrighted "1993.".
- catalog description "Includes bibliographical references and index.".
- catalog extent "xviii, 230 p. :".
- catalog identifier "0899307973 (alk. paper)".
- catalog issued "1993".
- catalog issued "1993.".
- catalog language "eng".
- catalog publisher "Westport, Conn. : Quorum Books,".
- catalog spatial "United States".
- catalog spatial "United States.".
- catalog subject "658 20".
- catalog subject "Customer services United States Management.".
- catalog subject "HD70.U5 A8 1993".
- catalog subject "Management United States.".
- catalog subject "Quality of products United States Management.".
- catalog title "Value-directed management : organizations, customers, and quality / Bernard Arogyaswamy and Ron P. Simmons.".
- catalog type "text".