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- catalog abstract ""What quality control methods can be employed most effectively to structure and monitor interviews and convert refusals? What telephone numbers should be used in random digit dialing? How can eligible respondents be chosen and their cooperation secured? Addressing these and other survey issues, this completely revised edition of Telephone Survey Methods offer researchers a guide to thinking about and executing telephone surveys. From generating phone numbers to structuring the work of interviewers and supervisors, this book covers it all. New to this edition is a focus on the total survey error concept, a comparison of CATI with PAPI procedures, mixed-mode surveys, and new telecommunication technologies. In addition, the book covers such topics as how to control the sampling pool, how to identify the appropriate respondent, and how to improve on-the-job training of interviewers."--BOOK JACKET.".
- catalog contributor b4898412.
- catalog created "c1993.".
- catalog date "1993".
- catalog date "c1993.".
- catalog dateCopyrighted "c1993.".
- catalog description ""What quality control methods can be employed most effectively to structure and monitor interviews and convert refusals? What telephone numbers should be used in random digit dialing? How can eligible respondents be chosen and their cooperation secured? Addressing these and other survey issues, this completely revised edition of Telephone Survey Methods offer researchers a guide to thinking about and executing telephone surveys. From generating phone numbers to structuring the work of interviewers and supervisors, this book covers it all. New to this edition is a focus on the total survey error concept, a comparison of CATI with PAPI procedures, mixed-mode surveys, and new telecommunication technologies. In addition, the book covers such topics as how to control the sampling pool, how to identify the appropriate respondent, and how to improve on-the-job training of interviewers."--BOOK JACKET.".
- catalog description "Includes bibliographical references (p. 170-175) and index.".
- catalog description "Introduction -- Generating telephone survey sampling pools -- Selecting respondents and securing cooperation -- Supervisio I: structuring interviewers' work -- Supervision II: Structuring supervisory work.".
- catalog extent "ix, 181 p. ;".
- catalog identifier "0803953062 (cloth)".
- catalog identifier "0803953070 (paper)".
- catalog identifier "0803953070 (pbk.)".
- catalog isPartOf "Applied social research methods series ; v. 7".
- catalog issued "1993".
- catalog issued "c1993.".
- catalog language "eng".
- catalog publisher "Newbury Park, Ca. : Sage Publications,".
- catalog subject "300/.723 20".
- catalog subject "H91 .L38 1993".
- catalog subject "Social sciences Research".
- catalog subject "Social sciences Research.".
- catalog subject "Telephone surveys.".
- catalog tableOfContents "Introduction -- Generating telephone survey sampling pools -- Selecting respondents and securing cooperation -- Supervisio I: structuring interviewers' work -- Supervision II: Structuring supervisory work.".
- catalog title "Telephone survey methods : sampling, selection, and supervision / Paul J. Lavrakas.".
- catalog type "text".