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- catalog contributor b4906486.
- catalog created "1988.]".
- catalog date "1988".
- catalog date "1988.]".
- catalog dateCopyrighted "1988.]".
- catalog extent "p. [4]-7 ;".
- catalog isPartOf "[HBR reprints] ; no. 88605".
- catalog issued "1988".
- catalog issued "1988.]".
- catalog language "eng".
- catalog publisher "[Boston, MA : Harvard Business School,".
- catalog subject "Customer relations.".
- catalog subject "Negotiation in business.".
- catalog subject "Negotiation.".
- catalog title "Negotiating with a customer you can't afford to lose / Thomas C. Keiser.".
- catalog type "text".