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- catalog contributor b5488786.
- catalog contributor b5488787.
- catalog created "1993.".
- catalog date "1993".
- catalog date "1993.".
- catalog dateCopyrighted "1993.".
- catalog description "Includes bibliographical references (p. 32-33).".
- catalog extent "33 p. :".
- catalog isPartOf "Working paper (Harvard University. Graduate School of Business Administration. Division of Research) ; HBS 94-008.".
- catalog isPartOf "Working paper / Division of Research, Harvard Business School ; 94-008".
- catalog issued "1993".
- catalog issued "1993.".
- catalog language "eng".
- catalog publisher "[Boston] : Division of Research, Harvard Business School,".
- catalog subject "Competition.".
- catalog subject "Organizational change Effect of customer relations on.".
- catalog subject "Organizational change.".
- catalog subject "Technological innovations Economic aspects.".
- catalog subject "Technological innovations Effect of customer relations on.".
- catalog title "Catching the next wave : why good customers make it hard / by Clayton M. Christensen and Joseph L. Bower.".
- catalog type "text".