Matches in Harvard for { <http://id.lib.harvard.edu/aleph/004198228/catalog> ?p ?o. }
Showing items 1 to 23 of
23
with 100 items per page.
- catalog contributor b6016864.
- catalog contributor b6016865.
- catalog created "c1993.".
- catalog date "1993".
- catalog date "c1993.".
- catalog dateCopyrighted "c1993.".
- catalog description "Includes bibliographical references and index.".
- catalog description "Total quality management (TQM) -- How TQM companies work -- TQM implementation overview -- Customer requirements -- Origin of modern quality principles and practices -- The quality gurus -- Assessment of TQM readiness -- Preparing for implementation -- Training and development -- Tools for problem-solving all employees should know -- Measurements -- Four programs -- Customer service and satisfaction -- Evaluation/options for the future -- Common terms.".
- catalog extent "xii, 290 p. :".
- catalog hasFormat "Taking the mystery out of TQM.".
- catalog identifier "1564141055 :".
- catalog isFormatOf "Taking the mystery out of TQM.".
- catalog issued "1993".
- catalog issued "c1993.".
- catalog language "eng".
- catalog publisher "Hawthorne, N.J. : Career Press,".
- catalog relation "Taking the mystery out of TQM.".
- catalog subject "658.5/62 20".
- catalog subject "HD62.15 .C35 1993".
- catalog subject "Total quality management.".
- catalog tableOfContents "Total quality management (TQM) -- How TQM companies work -- TQM implementation overview -- Customer requirements -- Origin of modern quality principles and practices -- The quality gurus -- Assessment of TQM readiness -- Preparing for implementation -- Training and development -- Tools for problem-solving all employees should know -- Measurements -- Four programs -- Customer service and satisfaction -- Evaluation/options for the future -- Common terms.".
- catalog title "Taking the mystery out of TQM : a practical guide to total quality management / by Peter Capezio and Debra Morehouse.".
- catalog type "text".