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- catalog contributor b6292931.
- catalog created "[1974]".
- catalog date "1974".
- catalog date "[1974]".
- catalog dateCopyrighted "[1974]".
- catalog description "Includes bibliographical references.".
- catalog extent "xii, 364 p.".
- catalog identifier "0442217544".
- catalog issued "1974".
- catalog issued "[1974]".
- catalog language "eng".
- catalog publisher "New York, Van Nostrand Reinhold Co.".
- catalog subject "658.8/12".
- catalog subject "Consumer satisfaction.".
- catalog subject "Customer relations.".
- catalog subject "HF5415.5 .C76".
- catalog title "Assuring customer satisfaction; a guide for business and industry [by] Rodney L. Cron.".
- catalog type "text".