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- catalog abstract "Is your workplace toxic with grudges, petty sniping, or not-so-petty vendettas? Do infighting and backstabbing eat away at productivity? Are turf battles rampant? Are underground issues blocking the chance for teamwork? Every workplace has its disagreements and always will. But disruptive conflicts can and should be resolved if the organization and the individuals involved are to move forward. In this immensely helpful guide, business psychologist Kenneth Kaye shows how to build the kind of teamwork that recognizes conflict quickly, deals with it constructively, and parlays it expertly into creativity and growth. Kaye provides a consistent system - not a random bunch of "feel-good" quick fixes - for managing conflict among people who must work together closely. Best of all, anyone can apply this method; you need not hire a corporate "shrink" or pretend to be one yourself! Kaye helps you begin the rooting-out process, then demonstrates how to weave each step into an approach that becomes a way of life throughout the organization. Whether you're a manager who recognizes conflict as the source of wasted time and unhappy customers...a partner in a family enterprise racked by feuds...a business owner fed up with lawsuits, vandalism, or theft by disgruntled workers...a human resources pro who wants to stop the merry-go-round of conflict-related absenteeism, rehiring, and retraining...or anyone who wants a more peaceful and productive workplace...Workplace Wars and How to End Them will put you on the road to positive, self-sustaining, long-term resolutions.".
- catalog contributor b6300667.
- catalog created "c1994.".
- catalog date "1994".
- catalog date "c1994.".
- catalog dateCopyrighted "c1994.".
- catalog description "1. "There They Go Again" -- 2. Plan A: Look for Shared Goals and Win/Win Solutions -- 3. Plan B: Clarify, Sort, and Value Differences -- 4. Plan C: Gain Commitment to Change -- 5. Plan D: Analyze the Recurring Cycle -- 6. Plan E: Unilaterally Demonstrate Change -- 7. Now We Are a Conflict-Resolving System -- 8. Summary: The System Applied -- Appendix: Active Listening.".
- catalog description "Best of all, anyone can apply this method; you need not hire a corporate "shrink" or pretend to be one yourself! Kaye helps you begin the rooting-out process, then demonstrates how to weave each step into an approach that becomes a way of life throughout the organization. Whether you're a manager who recognizes conflict as the source of wasted time and unhappy customers...a partner in a family enterprise racked by feuds...a business owner fed up with lawsuits, vandalism, or theft by disgruntled workers...a human resources pro who wants to stop the merry-go-round of conflict-related absenteeism, rehiring, and retraining...or anyone who wants a more peaceful and productive workplace...Workplace Wars and How to End Them will put you on the road to positive, self-sustaining, long-term resolutions.".
- catalog description "Includes bibliographical references and index.".
- catalog description "Is your workplace toxic with grudges, petty sniping, or not-so-petty vendettas? Do infighting and backstabbing eat away at productivity? Are turf battles rampant? Are underground issues blocking the chance for teamwork? Every workplace has its disagreements and always will. But disruptive conflicts can and should be resolved if the organization and the individuals involved are to move forward. In this immensely helpful guide, business psychologist Kenneth Kaye shows how to build the kind of teamwork that recognizes conflict quickly, deals with it constructively, and parlays it expertly into creativity and growth. Kaye provides a consistent system - not a random bunch of "feel-good" quick fixes - for managing conflict among people who must work together closely.".
- catalog extent "ix, 162 p. :".
- catalog identifier "0814402151".
- catalog issued "1994".
- catalog issued "c1994.".
- catalog language "eng".
- catalog publisher "New York : American Management Association,".
- catalog subject "650.13 20".
- catalog subject "Communication in personnel management.".
- catalog subject "Conflict management.".
- catalog subject "HD42 .K39 1994".
- catalog subject "Interpersonal conflict.".
- catalog subject "Interpersonal confrontation.".
- catalog tableOfContents "1. "There They Go Again" -- 2. Plan A: Look for Shared Goals and Win/Win Solutions -- 3. Plan B: Clarify, Sort, and Value Differences -- 4. Plan C: Gain Commitment to Change -- 5. Plan D: Analyze the Recurring Cycle -- 6. Plan E: Unilaterally Demonstrate Change -- 7. Now We Are a Conflict-Resolving System -- 8. Summary: The System Applied -- Appendix: Active Listening.".
- catalog title "Workplace wars and how to end them : turning personal conflicts into productive teamwork / Kenneth Kaye.".
- catalog type "text".