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- catalog contributor b6510125.
- catalog created "c1993.".
- catalog date "1993".
- catalog date "c1993.".
- catalog dateCopyrighted "c1993.".
- catalog description "1. Quality management: the new managerial wave -- 2. What is total quality management (TQM)? -- 3. TQM as a philosophy of management -- 4. Quality as an organizational goal -- 5. Collecting and using customer quality data -- 6. Understanding and controlling variation -- 7. Continuous quality improvement through teamwork -- 8. Top management commitment -- 9. Contractor involvement -- 10. A plan for implementing TQM.".
- catalog description "Includes bibliographical references (p. 104-107).".
- catalog extent "ix, 109 p. ;".
- catalog hasFormat "Total quality management in human service organizations.".
- catalog identifier "0803949499 (cl.)".
- catalog identifier "0803949502 (pbk.)".
- catalog isFormatOf "Total quality management in human service organizations.".
- catalog isPartOf "Sage human services guide ; 67".
- catalog isPartOf "Sage human services guides ; v. 67.".
- catalog issued "1993".
- catalog issued "c1993.".
- catalog language "eng".
- catalog publisher "Newbury Park : Sage Publications,".
- catalog relation "Total quality management in human service organizations.".
- catalog spatial "United States".
- catalog spatial "United States.".
- catalog subject "361/.0068/5 20".
- catalog subject "HV 95 M381t 1993".
- catalog subject "HV95 .M2743 1993".
- catalog subject "Human services United States Management.".
- catalog subject "Social Work.".
- catalog subject "Total Quality Management.".
- catalog subject "Total quality management United States.".
- catalog subject "Total quality management in human services United States.".
- catalog tableOfContents "1. Quality management: the new managerial wave -- 2. What is total quality management (TQM)? -- 3. TQM as a philosophy of management -- 4. Quality as an organizational goal -- 5. Collecting and using customer quality data -- 6. Understanding and controlling variation -- 7. Continuous quality improvement through teamwork -- 8. Top management commitment -- 9. Contractor involvement -- 10. A plan for implementing TQM.".
- catalog title "Total quality management in human service organizations / Lawrence L. Martin.".
- catalog type "text".