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- catalog contributor b6675348.
- catalog contributor b6675349.
- catalog contributor b6675350.
- catalog created "c1994.".
- catalog date "1994".
- catalog date "c1994.".
- catalog dateCopyrighted "c1994.".
- catalog description "Includes bibliographical references and index.".
- catalog extent "xx, 225 p. :".
- catalog identifier "1557385475".
- catalog issued "1994".
- catalog issued "c1994.".
- catalog language "eng".
- catalog publisher "Chicago, Ill. : Probus Pub. Co.,".
- catalog subject "658.5/62 20".
- catalog subject "HD62.15 .R87 1994".
- catalog subject "Quality control".
- catalog subject "Total quality management Evaluation.".
- catalog subject "Total quality management.".
- catalog title "Return on quality : measuring the financial impact of your company's quest for quality / Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham.".
- catalog type "text".