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- catalog contributor b6988828.
- catalog created "c1994.".
- catalog date "1994".
- catalog date "c1994.".
- catalog dateCopyrighted "c1994.".
- catalog description "Includes bibliographical references and index.".
- catalog extent "xi, 306 p. :".
- catalog identifier "0471310964".
- catalog issued "1994".
- catalog issued "c1994.".
- catalog language "eng".
- catalog publisher "New York : J. Wiley,".
- catalog spatial "United States".
- catalog spatial "United States.".
- catalog subject "658.4 20".
- catalog subject "Customer services United States Management.".
- catalog subject "HD70.U5 B34 1994".
- catalog subject "Management United States.".
- catalog subject "Quality of products United States Management.".
- catalog title "Touchstones : ten new ideas revolutionizing business / William A. Band.".
- catalog type "text".