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- catalog abstract "In today's hypercompetitive global marketplace, middle and senior managers in any organization recognize that fundamental changes aimed at improved performance are essential for survival. Certainly there's no shortage of methodologies aimed at achieving this - TQM, TPM, etc. The problem is deciding what's right for your business, especially when many of these methods are being flogged as failures. That's the reason for this groundbreaking book. First, it shows why no single method will answer all an organization's problems. To optimize resource use and return on investment, you'll need to blend elements of total quality management, total productivity management, total cost management, total resource management, total technology management, and total business management methodologies. Jim Harrington and his author team dissect these current and emerging methodologies and restructure their individual parts into a new advanced methodology called Total Improvement Management (TIM).".
- catalog contributor b6988849.
- catalog contributor b6988850.
- catalog created "c1995.".
- catalog date "1995".
- catalog date "c1995.".
- catalog dateCopyrighted "c1995.".
- catalog description "In today's hypercompetitive global marketplace, middle and senior managers in any organization recognize that fundamental changes aimed at improved performance are essential for survival. Certainly there's no shortage of methodologies aimed at achieving this - TQM, TPM, etc. The problem is deciding what's right for your business, especially when many of these methods are being flogged as failures. That's the reason for this groundbreaking book. First, it shows why no single method will answer all an organization's problems. To optimize resource use and return on investment, you'll need to blend elements of total quality management, total productivity management, total cost management, total resource management, total technology management, and total business management methodologies. Jim Harrington and his author team dissect these current and emerging methodologies and restructure their individual parts into a new advanced methodology called Total Improvement Management (TIM).".
- catalog description "Includes bibliographical references and index.".
- catalog description "Overview: the essence of improvement -- Top management leadership: the people who need to change first -- Business planning process: aligning the organization and its people -- Environmental change plans: best practices for improvement planning and implementation -- External customer focus: best practices for outstanding customer relationships -- Quality management systems: ISO 9000 and more -- Management participation: management must set the example -- Team building: bringing synergy to the organization -- Individual excellence: going beyond teams -- Supplier relations: developing a supply management process -- Process breakthrough: jump-starting your process -- Product process excellence: the production side of all organizations -- Service process excellence: how to best serve your customers -- The measurement process: the balanced score card -- Organizational structure: restructuring the organization for the twenty-first century -- Rewards and recognition: rewarding desired behavior.".
- catalog extent "xviii, 488 p. :".
- catalog hasFormat "Total improvement management.".
- catalog identifier "0070267707".
- catalog isFormatOf "Total improvement management.".
- catalog issued "1995".
- catalog issued "c1995.".
- catalog language "eng".
- catalog publisher "New York : McGraw-Hill,".
- catalog relation "Total improvement management.".
- catalog subject "658 20".
- catalog subject "HD31 .H3454 1995".
- catalog subject "Industrial management.".
- catalog tableOfContents "Overview: the essence of improvement -- Top management leadership: the people who need to change first -- Business planning process: aligning the organization and its people -- Environmental change plans: best practices for improvement planning and implementation -- External customer focus: best practices for outstanding customer relationships -- Quality management systems: ISO 9000 and more -- Management participation: management must set the example -- Team building: bringing synergy to the organization -- Individual excellence: going beyond teams -- Supplier relations: developing a supply management process -- Process breakthrough: jump-starting your process -- Product process excellence: the production side of all organizations -- Service process excellence: how to best serve your customers -- The measurement process: the balanced score card -- Organizational structure: restructuring the organization for the twenty-first century -- Rewards and recognition: rewarding desired behavior.".
- catalog title "Total improvement management : the next generation in performance improvement / H. James Harrington with James S. Harrington.".
- catalog type "text".