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- catalog contributor b7049536.
- catalog contributor b7049537.
- catalog created "c1995.".
- catalog date "1995".
- catalog date "c1995.".
- catalog dateCopyrighted "c1995.".
- catalog description "Includes bibliographical references and index.".
- catalog extent "xix, 254 p. :".
- catalog identifier "0844233188 :".
- catalog issued "1995".
- catalog issued "c1995.".
- catalog language "eng".
- catalog publisher "Lincolnwood, Ill. : NTC Business Books,".
- catalog subject "658.8/12 20".
- catalog subject "Customer relations.".
- catalog subject "Customer services.".
- catalog subject "HF5415.5 .C8 1995".
- catalog title "Customer bonding / Richard Cross and Janet Smith.".
- catalog type "text".