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- catalog contributor b7059697.
- catalog created "1994.".
- catalog date "1994".
- catalog date "1994.".
- catalog dateCopyrighted "1994.".
- catalog description "Includes bibliographical references (p. 185-192).".
- catalog extent "vii, 195 p. :".
- catalog identifier "9515554365".
- catalog isPartOf "Ekonomi och samhälle (Svenska handelshögskolan (Helsinki, Finland)) ; nr. 55.".
- catalog isPartOf "Ekonomi och samhälle / Svenska handelshögskolan ; nr. 55".
- catalog issued "1994".
- catalog issued "1994.".
- catalog language "eng".
- catalog publisher "Helsingfors : Swedish School of Economics and Business Administration,".
- catalog subject "Banks and banking.".
- catalog subject "Customer relations Mathematical models.".
- catalog subject "Customer services Mathematical models.".
- catalog title "The nature of customer relationship profitability : analysis of relationships and customer bases in retail banking / Kaj Storbacka.".
- catalog type "text".