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- catalog alternative "Federal Consortium Benchmark Study Report".
- catalog alternative "Serving the American public".
- catalog contributor b7726844.
- catalog contributor b7726845.
- catalog contributor b7726846.
- catalog created "[1995]".
- catalog date "1995".
- catalog date "[1995]".
- catalog dateCopyrighted "[1995]".
- catalog extent "iv, 35 p. ;".
- catalog hasFormat "Putting customers first.".
- catalog identifier "0160455782 :".
- catalog isFormatOf "Putting customers first.".
- catalog issued "1995".
- catalog issued "[1995]".
- catalog language "eng".
- catalog publisher "Washington, DC : National Performance Review : For sale by the U.S. G.P.O., Supt. of Docs.,".
- catalog relation "Putting customers first.".
- catalog spatial "United States".
- catalog spatial "United States.".
- catalog subject "0556-C".
- catalog subject "Administrative agencies United States Communication systems.".
- catalog subject "Consumer satisfaction United States.".
- catalog subject "Customer services United States.".
- catalog subject "Telecommunication United States.".
- catalog subject "Telephone etiquette United States.".
- catalog title "Federal Consortium Benchmark Study Report".
- catalog title "Putting customers first : serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report / [Al Gore, Vice President of the United States].".
- catalog title "Serving the American public".
- catalog type "text".