Matches in Harvard for { <http://id.lib.harvard.edu/aleph/006278745/catalog> ?p ?o. }
Showing items 1 to 18 of
18
with 100 items per page.
- catalog abstract "Misunderstanding, or misconstrual, is a major exacerbating factor in conflict escalation and an impediment to negotiation and resolution. Laboratory work has identified characteristic errors of construal which partisans make in assessing the views of their opponents. This paper examined whether these same phenomena could be observed in a traditional real-world conflict, that between trade unions and management. Results revealed that the two sides indeed display many characteristic errors of construal. Specifically, union representatives underestimated management concern for harmful acts against workers, whereas managers saw union representatives as unreasonable and greatly overestimated union militancy. Negotiations will be greatly improved if such misconstruals can be exposed and debunked prior to, or during negotiations.".
- catalog contributor b8774822.
- catalog contributor b8774823.
- catalog created "1994.".
- catalog date "1994".
- catalog date "1994.".
- catalog dateCopyrighted "1994.".
- catalog description "Includes bibliographical references (p. 16-19).".
- catalog description "Misunderstanding, or misconstrual, is a major exacerbating factor in conflict escalation and an impediment to negotiation and resolution. Laboratory work has identified characteristic errors of construal which partisans make in assessing the views of their opponents. This paper examined whether these same phenomena could be observed in a traditional real-world conflict, that between trade unions and management. Results revealed that the two sides indeed display many characteristic errors of construal. Specifically, union representatives underestimated management concern for harmful acts against workers, whereas managers saw union representatives as unreasonable and greatly overestimated union militancy. Negotiations will be greatly improved if such misconstruals can be exposed and debunked prior to, or during negotiations.".
- catalog extent "24 p. :".
- catalog isPartOf "Working paper (Harvard University. Graduate School of Business Administration. Division of Research) ; HBS 94-076.".
- catalog isPartOf "Working paper / Division of Research, Harvard Business School ; 94-076".
- catalog issued "1994".
- catalog issued "1994.".
- catalog language "eng".
- catalog publisher "[Boston] : Division of Research, Harvard Business School,".
- catalog title "Mistrust and misconstrual in union-management relationships : casual accounts in adversarial contexts (a follow-up to Friedman & Robinson, 1993) / Robert Robinson & Raymond A. Friedman.".
- catalog type "text".