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- catalog contributor b8798875.
- catalog created "1995.".
- catalog date "1995".
- catalog date "1995.".
- catalog dateCopyrighted "1995.".
- catalog description "Includes bibliographical references (p. 221-238).".
- catalog extent "ix, 280 p. :".
- catalog identifier "9515554691".
- catalog isPartOf "Ekonomi och samhälle (Svenska handelshögskolan (Helsinki, Finland)) ; nr. 63.".
- catalog isPartOf "Ekonomi och samhälle ; nr. 63".
- catalog issued "1995".
- catalog issued "1995.".
- catalog language "eng".
- catalog publisher "Helsingfors : Svenska Handelshögskolan,".
- catalog subject "Consumer satisfaction Research.".
- catalog subject "Customer services Standards.".
- catalog subject "HF5415.5.L5 C6 1995".
- catalog subject "Restaurants Customer services Standards.".
- catalog title "Comparison standards in perceived service quality / Veronica Liljander.".
- catalog type "text".