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- catalog contributor b9488663.
- catalog contributor b9488664.
- catalog created "c1996.".
- catalog date "1996".
- catalog date "c1996.".
- catalog dateCopyrighted "c1996.".
- catalog description "Includes bibliographical references (p. [195]-201) and index.".
- catalog extent "ix, 210 p. :".
- catalog identifier "0875846548 (alk. paper)".
- catalog issued "1996".
- catalog issued "c1996.".
- catalog language "eng".
- catalog publisher "Boston, Mass. : Harvard Business School Press,".
- catalog spatial "United States.".
- catalog subject "338.7/61004/0973 20".
- catalog subject "Competition United States.".
- catalog subject "Computer industry United States.".
- catalog subject "HD9696.C64 I4857 1996".
- catalog subject "International Business Machines Corporation.".
- catalog title "Broken promises : an unconventional view of what went wrong at IBM / D. Quinn Mills, G. Bruce Friesen.".
- catalog type "text".