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- catalog abstract "Author David N. Ammons steps beyond the current literature on local government performance measurement by offering benchmarks against which an individual municipality's performance may be assessed. This important volume guides municipal executives, department heads, management analysts, mayors and city council members, citizen groups, and interested individuals beyond the development of performance measures for city government operations. It prepares them for the initial stages of actual performance assessment by presenting relevant national standards developed by professional associations and actual performance targets and results from a sample of respected city governments.".
- catalog contributor b9699729.
- catalog created "c1996.".
- catalog date "1996".
- catalog date "c1996.".
- catalog dateCopyrighted "c1996.".
- catalog description "1. Introduction -- 2. Performance Measurement and Benchmarking -- 3. Animal Control -- 4. City Attorney -- 5. City Clerk -- 6. Courts -- 7. Data Processing -- 8. Development Administration -- 9. Emergency Communications -- 10. Emergency Medical Services -- 11. Finance and Budgeting -- 12. Fire Service -- 13. Library -- 14. Parks and Recreation -- 15. Personnel Administration -- 16. Police -- 17. Property Appraisal -- 18. Public Health -- 19. Public Transit -- 20. Public Utilities -- 21. Public Works and Engineering -- 22. Purchasing and Warehousing -- 23. Solid Waste Collection -- 24. Traffic Engineering and Control -- 25. Performance Milestones.".
- catalog description "Author David N. Ammons steps beyond the current literature on local government performance measurement by offering benchmarks against which an individual municipality's performance may be assessed. This important volume guides municipal executives, department heads, management analysts, mayors and city council members, citizen groups, and interested individuals beyond the development of performance measures for city government operations. It prepares them for the initial stages of actual performance assessment by presenting relevant national standards developed by professional associations and actual performance targets and results from a sample of respected city governments.".
- catalog description "Includes bibliographical references (p. 291-301) and indexes.".
- catalog extent "xii, 323 p. :".
- catalog hasFormat "Municipal benchmarks.".
- catalog identifier "0803972539 (cloth : acid-free paper)".
- catalog isFormatOf "Municipal benchmarks.".
- catalog issued "1996".
- catalog issued "c1996.".
- catalog language "eng".
- catalog publisher "Thousand Oaks : Sage Publications,".
- catalog relation "Municipal benchmarks.".
- catalog spatial "United States".
- catalog spatial "United States.".
- catalog subject "352/.000476 20".
- catalog subject "Benchmarking (Management) United States.".
- catalog subject "HD4605 .A667 1996".
- catalog subject "Municipal government United States Evaluation.".
- catalog subject "Municipal services United States Evaluation.".
- catalog tableOfContents "1. Introduction -- 2. Performance Measurement and Benchmarking -- 3. Animal Control -- 4. City Attorney -- 5. City Clerk -- 6. Courts -- 7. Data Processing -- 8. Development Administration -- 9. Emergency Communications -- 10. Emergency Medical Services -- 11. Finance and Budgeting -- 12. Fire Service -- 13. Library -- 14. Parks and Recreation -- 15. Personnel Administration -- 16. Police -- 17. Property Appraisal -- 18. Public Health -- 19. Public Transit -- 20. Public Utilities -- 21. Public Works and Engineering -- 22. Purchasing and Warehousing -- 23. Solid Waste Collection -- 24. Traffic Engineering and Control -- 25. Performance Milestones.".
- catalog title "Municipal benchmarks : assessing local performance and establishing community standards / David N. Ammons.".
- catalog type "text".