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- catalog abstract ""This book introduces the perspective of customer-driven and teamwork-oriented process organisation. Its aim is to design and test concepts of Computer Supported Cooperative Work, especially concepts for workflow management systems, in order to fundamentally improve business processes in enterprises. Its methodological approach to analysis and design of cooperative networks is a response to shortcomings of current support systems and misunderstandings about cooperative work and team-based organisations. Several different commercial workflow management systems are presented and distinguished in terms of their main characteristics. Novel kinds of business process analysis are proposed, leading to interesting new combinations of information and cooperation technologies. The book not only presents ways to get around the pitfalls resulting from a naive use of these technologies, but also identifies design guidelines and critical success factors."--PUBLISHER'S WEBSITE.".
- catalog contributor b10086266.
- catalog created "c1996.".
- catalog date "1996".
- catalog date "c1996.".
- catalog dateCopyrighted "c1996.".
- catalog description ""This book introduces the perspective of customer-driven and teamwork-oriented process organisation. Its aim is to design and test concepts of Computer Supported Cooperative Work, especially concepts for workflow management systems, in order to fundamentally improve business processes in enterprises. Its methodological approach to analysis and design of cooperative networks is a response to shortcomings of current support systems and misunderstandings about cooperative work and team-based organisations. Several different commercial workflow management systems are presented and distinguished in terms of their main characteristics. Novel kinds of business process analysis are proposed, leading to interesting new combinations of information and cooperation technologies. The book not only presents ways to get around the pitfalls resulting from a naive use of these technologies, but also identifies design guidelines and critical success factors."--PUBLISHER'S WEBSITE.".
- catalog description "1. Introduction -- 2. From Functional to Process Organisation -- 3. Analysis and Design of Co-operative Networks -- 4. Workflow Management Technology -- 5. Field Study I: The Coordinator Supporting Distributed Management Processes -- 6. Field Study II: XW̲orkflow Overdraft Management in a Bank -- 7. Conclusion -- App. I Business Process Modelling Goals -- App. II Evaluation of Co-operative Networks -- App. III Functional Requirements for Workflow Management Technology.".
- catalog description "Includes bibliographical references (p. [163]-178) and index.".
- catalog extent "xii, 200 p. :".
- catalog hasFormat "Workflow management systems for process organisations.".
- catalog identifier "354061401X (alk. paper)".
- catalog isFormatOf "Workflow management systems for process organisations.".
- catalog isPartOf "Lecture notes in computer science, 0302-9743 ; 1096".
- catalog issued "1996".
- catalog issued "c1996.".
- catalog language "eng".
- catalog publisher "Berlin ; New York : Springer,".
- catalog relation "Workflow management systems for process organisations.".
- catalog subject "658.4/02 20".
- catalog subject "Management information systems.".
- catalog subject "Production management.".
- catalog subject "Reengineering (Management)".
- catalog subject "T58.6 .S32 1996".
- catalog subject "Workflow management systems.".
- catalog tableOfContents "1. Introduction -- 2. From Functional to Process Organisation -- 3. Analysis and Design of Co-operative Networks -- 4. Workflow Management Technology -- 5. Field Study I: The Coordinator Supporting Distributed Management Processes -- 6. Field Study II: XW̲orkflow Overdraft Management in a Bank -- 7. Conclusion -- App. I Business Process Modelling Goals -- App. II Evaluation of Co-operative Networks -- App. III Functional Requirements for Workflow Management Technology.".
- catalog title "Workflow management systems for process organisations / Thomas Schäl.".
- catalog type "text".