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- catalog contributor b10288638.
- catalog contributor b10288639.
- catalog created "c1996.".
- catalog date "1996".
- catalog date "c1996.".
- catalog dateCopyrighted "c1996.".
- catalog extent "xxvi, 302 p. :".
- catalog identifier "0887307663".
- catalog issued "1996".
- catalog issued "c1996.".
- catalog language "eng".
- catalog publisher "New York : HarperBusiness,".
- catalog subject "650.1 20".
- catalog subject "Customer services.".
- catalog subject "Employee motivation.".
- catalog subject "HF5386 .D676 1996".
- catalog subject "Success in business.".
- catalog title "Turned on : eight vital insights to energize your people, customers, and profits / Roger Dow & Susan Cook.".
- catalog type "text".