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- catalog abstract "CD-ROM includes: Multimedia overview of book, including case studies -- High tech enablers examples -- Sample forms that support the quality management system -- Free workdraw process mapping software -- Web support database.".
- catalog contributor b10297667.
- catalog contributor b10297668.
- catalog created "c1997.".
- catalog date "1997".
- catalog date "c1997.".
- catalog dateCopyrighted "c1997.".
- catalog description "CD-ROM includes: Multimedia overview of book, including case studies -- High tech enablers examples -- Sample forms that support the quality management system -- Free workdraw process mapping software -- Web support database.".
- catalog description "Includes bibliographical references.".
- catalog extent "xxi, 359 p. :".
- catalog identifier "0070267774".
- catalog issued "1997".
- catalog issued "c1997.".
- catalog language "eng".
- catalog publisher "New York : McGraw-Hill,".
- catalog subject "ISO 9000 Series Standards.".
- catalog subject "Manufactures Quality control Standards.".
- catalog subject "Quality assurance Standards.".
- catalog subject "Quality control Standards.".
- catalog subject "TS156.6 .H35 1997".
- catalog subject "Total quality management.".
- catalog title "ISO 9000 and beyond : from compliance to performance improvement / H. James Harrington & Dwayne D. Mathers.".
- catalog type "text".