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- catalog contributor b10322102.
- catalog created "1997.".
- catalog date "1997".
- catalog date "1997.".
- catalog dateCopyrighted "1997.".
- catalog description "Includes bibliographical references and indexes.".
- catalog description "pt. I. Communicating in an Era of Crises. 1. An Era of Crises. 2. Contingency Planning: Preparing for the Worst. 3. Communicating During and After a Crisis -- pt. II. Managing Seven Types of Crises. 4. Natural Crises. 5. Technological Crises. 6. Confrontation Crises. 7. Crises of Malevolence. 8. Crises of Skewed Management Values. 9. Crises of Deception. 10. Crises of Management Misconduct -- pt. III. Improving Management Performance. 11. Risk Management and Communication. 12. Ethics: A Moral Code for Executives. 13. Issues Management and Stakeholder Relationships -- pt. IV. Conclusions. 14. The Crisis Manager.".
- catalog extent "xiii, 384 p. ;".
- catalog identifier "0805823867 (alk. paper)".
- catalog identifier "0805823875 (pbk. : alk. paper)".
- catalog isPartOf "LEA's communication series".
- catalog issued "1997".
- catalog issued "1997.".
- catalog language "eng".
- catalog publisher "Mahwah, N.J. : Lawrence Erlbaum Associates,".
- catalog subject "658.4 20".
- catalog subject "Conflict management.".
- catalog subject "Crisis management.".
- catalog subject "HD49 .L468 1997".
- catalog tableOfContents "pt. I. Communicating in an Era of Crises. 1. An Era of Crises. 2. Contingency Planning: Preparing for the Worst. 3. Communicating During and After a Crisis -- pt. II. Managing Seven Types of Crises. 4. Natural Crises. 5. Technological Crises. 6. Confrontation Crises. 7. Crises of Malevolence. 8. Crises of Skewed Management Values. 9. Crises of Deception. 10. Crises of Management Misconduct -- pt. III. Improving Management Performance. 11. Risk Management and Communication. 12. Ethics: A Moral Code for Executives. 13. Issues Management and Stakeholder Relationships -- pt. IV. Conclusions. 14. The Crisis Manager.".
- catalog title "The crisis manager : facing risk and responsibility / Otto Lerbinger.".
- catalog type "text".