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- catalog abstract "Getting your point across with the gentle art of verbal self-defense.".
- catalog contributor b10391619.
- catalog created "c1997.".
- catalog date "1997".
- catalog date "c1997.".
- catalog dateCopyrighted "c1997.".
- catalog description "1. Is Hostile Language Bad? -- 2. Is Hostile Language Necessary? -- 3. Detachment -- 4. Listening -- 5. Metaphors -- 6. Using the Satir Modes -- 7. Using Presuppositions -- 8. Managing the Verbal Attack Patterns -- 9. Reducing Tension, Increasing Rapport -- 10. Conclusion.".
- catalog description "Getting your point across with the gentle art of verbal self-defense.".
- catalog description "Includes bibliographical references and index.".
- catalog extent "xii, 190 p. :".
- catalog hasFormat "How to disagree without being disagreeable.".
- catalog identifier "0471157015 (cloth : alk. paper)".
- catalog identifier "0471157058 (pbk. : alk. paper)".
- catalog isFormatOf "How to disagree without being disagreeable.".
- catalog issued "1997".
- catalog issued "c1997.".
- catalog language "eng".
- catalog publisher "New York : J. Wiley,".
- catalog relation "How to disagree without being disagreeable.".
- catalog subject "153.6 20".
- catalog subject "BF637.V47 E4314 1997".
- catalog subject "Interpersonal communication.".
- catalog subject "Interpersonal conflict.".
- catalog subject "Verbal self-defense.".
- catalog tableOfContents "1. Is Hostile Language Bad? -- 2. Is Hostile Language Necessary? -- 3. Detachment -- 4. Listening -- 5. Metaphors -- 6. Using the Satir Modes -- 7. Using Presuppositions -- 8. Managing the Verbal Attack Patterns -- 9. Reducing Tension, Increasing Rapport -- 10. Conclusion.".
- catalog title "How to disagree without being disagreeable : getting your point across with the gentle art of verbal self-defense / Suzette Haden Elgin.".
- catalog type "text".