Matches in Harvard for { <http://id.lib.harvard.edu/aleph/007600887/catalog> ?p ?o. }
Showing items 1 to 21 of
21
with 100 items per page.
- catalog abstract "Provides advice on how to supply exemplary customer service, discussing topics such as listening skills, telephone etiquette, problem solving, and professionalism.".
- catalog contributor b10503907.
- catalog contributor b10503908.
- catalog created "c1991.".
- catalog date "1991".
- catalog date "c1991.".
- catalog dateCopyrighted "c1991.".
- catalog description "Includes bibliographical references (p. 133-134).".
- catalog description "Provides advice on how to supply exemplary customer service, discussing topics such as listening skills, telephone etiquette, problem solving, and professionalism.".
- catalog extent "vii, 136 p. :".
- catalog identifier "0814477771 :".
- catalog issued "1991".
- catalog issued "c1991.".
- catalog language "eng".
- catalog publisher "New York, N.Y. : Amacom,".
- catalog subject "658.8/12 20".
- catalog subject "Customer services.".
- catalog subject "HF5415.5 .A53 1991".
- catalog subject "Public Relations.".
- catalog title "Delivering knock your socks off service / Kristin Anderson, Ron Zemke.".
- catalog type "text".