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- catalog contributor b10605923.
- catalog created "1997.".
- catalog date "1997".
- catalog date "1997.".
- catalog dateCopyrighted "1997.".
- catalog description "Includes bibliographical references (p. [239]-244) and index.".
- catalog extent "xxiii, 255 p. :".
- catalog identifier "1567200761 (alk. paper)".
- catalog issued "1997".
- catalog issued "1997.".
- catalog language "eng".
- catalog publisher "Westport, Conn. : Quorum Books,".
- catalog subject "658.8/12 21".
- catalog subject "Consumer satisfaction.".
- catalog subject "Customer relations.".
- catalog subject "HF5415.335 .L69 1997".
- catalog title "The customer loyalty pyramid / Michael W. Lowenstein.".
- catalog type "text".