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- catalog contributor b10644494.
- catalog contributor b10644495.
- catalog created "[1997]".
- catalog date "1997".
- catalog date "[1997]".
- catalog dateCopyrighted "[1997]".
- catalog description "Includes bibliographical references (p. 29-32).".
- catalog extent "iv, 35 p. :".
- catalog identifier "0160493226 :".
- catalog issued "1997".
- catalog issued "[1997]".
- catalog language "eng".
- catalog publisher "Washington, DC : The Review : For sale by the U.S. G.P.O., Supt. of Docs.,".
- catalog spatial "United States".
- catalog spatial "United States.".
- catalog subject "Administrative agencies Customer services United States.".
- catalog subject "Administrative agencies United States Management.".
- catalog subject "Bureaucracy United States.".
- catalog subject "Courtesy.".
- catalog subject "JK421 .N34 1997d".
- catalog title "World-class courtesy : a best practices report : a report of the National Performance Review / Vice President, Al Gore.".
- catalog type "text".