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- catalog contributor b10851769.
- catalog contributor b10851770.
- catalog created "1997.".
- catalog date "1997".
- catalog date "1997.".
- catalog dateCopyrighted "1997.".
- catalog description "Includes bibliographical references and index.".
- catalog extent "viii, 352 p. :".
- catalog identifier "0131499157".
- catalog issued "1997".
- catalog issued "1997.".
- catalog language "eng".
- catalog publisher "London ; New York : Prentice Hall,".
- catalog subject "658 21".
- catalog subject "HD9980.5 .H672 1997".
- catalog subject "Service industries Management.".
- catalog title "Service operations management : strategy, design, and delivery / Christine Hope and Alan Mühlemann.".
- catalog type "text".