Matches in Harvard for { <http://id.lib.harvard.edu/aleph/007844426/catalog> ?p ?o. }
Showing items 1 to 21 of
21
with 100 items per page.
- catalog contributor b10859602.
- catalog created "1996.".
- catalog date "1996".
- catalog date "1996.".
- catalog dateCopyrighted "1996.".
- catalog description "Includes bibliographical references (p. 411-414) and index.".
- catalog extent "xxvii, 424 p. :".
- catalog identifier "0201633833".
- catalog isPartOf "Engineering process improvement series".
- catalog issued "1996".
- catalog issued "1996.".
- catalog language "eng".
- catalog publisher "Reading, Mass. : Addison-Wesley Pub. Co.,".
- catalog subject "658.8/12 20".
- catalog subject "Customer services Management.".
- catalog subject "HF5415.5 .R35 1996".
- catalog subject "Production planning.".
- catalog subject "Service industries Quality control.".
- catalog subject "Total quality management.".
- catalog title "Design and management of service processes : keeping customers for life / Rohit Ramaswamy.".
- catalog type "text".