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- catalog alternative "Talking with your customers".
- catalog contributor b10859621.
- catalog contributor b10859622.
- catalog contributor b10859623.
- catalog created "c1997.".
- catalog date "1997".
- catalog date "c1997.".
- catalog dateCopyrighted "c1997.".
- catalog extent "xiv, 218 p. :".
- catalog identifier "1574100750".
- catalog issued "1997".
- catalog issued "c1997.".
- catalog language "eng".
- catalog publisher "Chicago : Upstart Publishing,".
- catalog subject "658.8/12 21".
- catalog subject "Consumer satisfaction.".
- catalog subject "Customer relations.".
- catalog subject "Customer services.".
- catalog subject "HF5415.5 .W6 1997".
- catalog subject "Market surveys.".
- catalog subject "Motivation research (Marketing)".
- catalog title "Talking with your customers".
- catalog title "The Arthur Andersen guide to talking with your customers : what they will tell you about your business (when you ask the right questions) / Michael J. Wing, Arthur Andersen.".
- catalog type "text".