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- catalog abstract ""Bad Software shows you how to negotiate more effectively with a software publisher. It will help you get a refund, bug fixes, additional support, and sometimes, repayment for other losses caused by defective software. Additionally, if the software publisher won't play fair, Bad Software arms you with the information you need to protect your legal rights as a software consumer."--Jacket.".
- catalog contributor b11029523.
- catalog contributor b11029524.
- catalog created "c1998.".
- catalog date "1998".
- catalog date "c1998.".
- catalog dateCopyrighted "c1998.".
- catalog description ""Bad Software shows you how to negotiate more effectively with a software publisher. It will help you get a refund, bug fixes, additional support, and sometimes, repayment for other losses caused by defective software. Additionally, if the software publisher won't play fair, Bad Software arms you with the information you need to protect your legal rights as a software consumer."--Jacket.".
- catalog description "Includes bibliographical references and index.".
- catalog extent "xviii, 365 p. ;".
- catalog identifier "0471318264 (paper : alk. paper)".
- catalog issued "1998".
- catalog issued "c1998.".
- catalog language "eng".
- catalog publisher "New York : Wiley,".
- catalog subject "005 21".
- catalog subject "QA76.76.F34 K36 1998".
- catalog subject "Software failures.".
- catalog title "Bad software : what to do when software fails / Cem Kaner, David Pels.".
- catalog type "text".