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- catalog abstract ""Knowledge workers are not just employees in high-tech companies. People in advertising agencies, consulting companies, financial institutions - anyone who uses their head more than their hands to create wealth - are all knowledge workers." "Managing Knowledge Workers provides practical strategies for managing, motivating, and retaining knowledge workers, without breaking the bank. Managing Knowledge Workers focuses not just on understanding the value of knowledge in your organization, but on managing the human side of intellectual capital."--Jacket.".
- catalog contributor b11142915.
- catalog created "c1999.".
- catalog date "1999".
- catalog date "c1999.".
- catalog dateCopyrighted "c1999.".
- catalog description ""Knowledge workers are not just employees in high-tech companies. People in advertising agencies, consulting companies, financial institutions - anyone who uses their head more than their hands to create wealth - are all knowledge workers." "Managing Knowledge Workers provides practical strategies for managing, motivating, and retaining knowledge workers, without breaking the bank. Managing Knowledge Workers focuses not just on understanding the value of knowledge in your organization, but on managing the human side of intellectual capital."--Jacket.".
- catalog description "Includes bibliographical references and index.".
- catalog description "Preface: The New Demands. Ch. 1. Intellectual Capital: What is it and Why Do You Care? -- Sect. 1. The Human Side of Human Capital. Ch. 2. Encouraging New Knowledge. Ch. 3. Pushing Down Complexity. Ch. 4. Tapping Knowledge Throughout the Corporation: Consultation. Ch. 5. Tapping Knowledge Throughout the Corporation: Involvement. Ch. 6. Managing Knowledge You Don't Understand. Ch. 7. Encouraging People to Learn -- Sect. 2. The Human Side of Structural Capital. Ch. 8. Freeing the Flow of Information. Ch. 9. The Free Movement of People and Knowledge. Ch. 10. Sharing and Learning. Ch. 11. Teamness. Ch. 12. Rewarding Knowledge. Ch. 13. Being Willing to Change -- Sect. 3. The Human Side of Customer Capital. Ch. 14. Customer Loyalty is Employee Loyalty. Ch. 15. Assessing Employee Loyalty -- Conclusion: The End of the Beginning.".
- catalog extent "xvii, 292 p. ;".
- catalog identifier "0471643181 :".
- catalog issued "1999".
- catalog issued "c1999.".
- catalog language "eng".
- catalog publisher "Toronto : John Wiley & Sons Canada,".
- catalog subject "658.3/044 21".
- catalog subject "HD53 .H67 1999".
- catalog subject "Intellectual capital.".
- catalog subject "Knowledge management.".
- catalog subject "Knowledge workers.".
- catalog subject "Professional employees.".
- catalog tableOfContents "Preface: The New Demands. Ch. 1. Intellectual Capital: What is it and Why Do You Care? -- Sect. 1. The Human Side of Human Capital. Ch. 2. Encouraging New Knowledge. Ch. 3. Pushing Down Complexity. Ch. 4. Tapping Knowledge Throughout the Corporation: Consultation. Ch. 5. Tapping Knowledge Throughout the Corporation: Involvement. Ch. 6. Managing Knowledge You Don't Understand. Ch. 7. Encouraging People to Learn -- Sect. 2. The Human Side of Structural Capital. Ch. 8. Freeing the Flow of Information. Ch. 9. The Free Movement of People and Knowledge. Ch. 10. Sharing and Learning. Ch. 11. Teamness. Ch. 12. Rewarding Knowledge. Ch. 13. Being Willing to Change -- Sect. 3. The Human Side of Customer Capital. Ch. 14. Customer Loyalty is Employee Loyalty. Ch. 15. Assessing Employee Loyalty -- Conclusion: The End of the Beginning.".
- catalog title "Managing knowledge workers : new skills and attitudes to unlock the intellectual capital in your organization / Frances Horibe.".
- catalog type "text".