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• catalog abstract ""The 'IT Productivity Paradox' is the concept that, despite massive investment and resourcing by companies and organizations worldwide in their IT systems, there still seems to be little pay-off. Information systems can no longer be viewed as a support service for a business - information technology now has a lead role to play in the strategic planning processes of any organization. As we move further and further into a technology-based working environment, a critical question is how the value of IT can be measured and evaluated. This book brings together a group of the most eminent academic and practitioner thinkers in the area, to consolidate what we know about best IT evaluation practice in a comprehensive and integrated manner, and also provide new ways forward." "The key to understanding the productivity paradox is the methods of IT measurement used. Improved measurement can not only reveal the IT has often been more productive than is believed, but can also focus in on ways in which benefits can be improved across the IT systems life-cycle. Critical areas where improved assessment is essential include development, and better risk analysis; sourcing, including IT outsourcing; and infrastructure, including transforming an organization's IT architecture. The authors also take a look at stakeholder interests as a part of the overall evaluation process."--BOOK JACKET.".
• catalog contributor b11153113.
• catalog contributor b11153114.
• catalog created "c1999.".
• catalog date "1999".
• catalog date "c1999.".
• catalog dateCopyrighted "c1999.".
• catalog description ""The 'IT Productivity Paradox' is the concept that, despite massive investment and resourcing by companies and organizations worldwide in their IT systems, there still seems to be little pay-off. Information systems can no longer be viewed as a support service for a business - information technology now has a lead role to play in the strategic planning processes of any organization. As we move further and further into a technology-based working environment, a critical question is how the value of IT can be measured and evaluated. This book brings together a group of the most eminent academic and practitioner thinkers in the area, to consolidate what we know about best IT evaluation practice in a comprehensive and integrated manner, and also provide new ways forward." "The key to understanding the productivity paradox is the methods of IT measurement used. Improved measurement can not only reveal the IT has often been more productive than is believed, but can also focus in on ways in which benefits can be improved across the IT systems life-cycle. Critical areas where improved assessment is essential include development, and better risk analysis; sourcing, including IT outsourcing; and infrastructure, including transforming an organization's IT architecture. The authors also take a look at stakeholder interests as a part of the overall evaluation process."--BOOK JACKET.".
• catalog description "Includes bibliographical references and index.".
• catalog description "Information technology: transformer or sink hole? / Leslie P. Willcocks and Stephanie Lester -- Is there a productivity paradox?. Paradox lost? firm-level evidence on the returns to information systems spending / Eric Brynjolfsson and Lorin Hitt -- In search of information technology productivity: assessment issues / Leslie Willcocks and Stephanie Lester -- Benchmarking organizational and IT performance / M.C. Augustus van Nievelt -- IT investment appraisal. Information systems/technology evaluation practices: evidence from UK organizations / Joan A. Ballantine, Robert D. Galliers and Stephanie J. Stray -- Evaluation of information technology investments: business as usual? / Philip L. Powell -- Evaluating investments in IT: findings and a framework / Barbara Farbey, Frank Land and David Targett -- Managing information technology resources as a value centre: the leadership challenge / N. Venkatraman -- Development, sourcing and infrastructure. Risk assessment and management practices in software development / Janne Ropponen -- IT projects and assessment: applying benefits funding at the California Franchise Tax Board / Valerie A. Graeser and Leslie P. Willcocks -- To outsource IT or not? research on economics and evaluation practice / Leslie P. Willcocks, Guy Fitzgerald and Mary Lacity -- Four views of IT infrastructure: implications for IT investments / Peter Weill and Marianne Broadbent -- Towards interpretive approaches. Interpretive evaluation design for information systems / Geoff Walsham -- Evaluation of information systems: a critical assessment / Rudy Hirschheim and Steve Smithson.".
• catalog extent "xii, 417 p. :".
• catalog hasFormat "Beyond the IT productivity paradox.".
• catalog identifier "0471986925 (cloth)".
• catalog isFormatOf "Beyond the IT productivity paradox.".
• catalog isPartOf "John Wiley series in information systems.".
• catalog isPartOf "Wiley series in information systems".
• catalog issued "1999".
• catalog issued "c1999.".
• catalog language "eng".
• catalog publisher "Chichester, England ; New York : Wiley,".
• catalog relation "Beyond the IT productivity paradox.".
• catalog subject "658.4/038 21".
• catalog subject "HC79.I55 B496 1999".
• catalog subject "Industrial productivity.".
• catalog subject "Information technology Management.".
• catalog tableOfContents "Information technology: transformer or sink hole? / Leslie P. Willcocks and Stephanie Lester -- Is there a productivity paradox?. Paradox lost? firm-level evidence on the returns to information systems spending / Eric Brynjolfsson and Lorin Hitt -- In search of information technology productivity: assessment issues / Leslie Willcocks and Stephanie Lester -- Benchmarking organizational and IT performance / M.C. Augustus van Nievelt -- IT investment appraisal. Information systems/technology evaluation practices: evidence from UK organizations / Joan A. Ballantine, Robert D. Galliers and Stephanie J. Stray -- Evaluation of information technology investments: business as usual? / Philip L. Powell -- Evaluating investments in IT: findings and a framework / Barbara Farbey, Frank Land and David Targett -- Managing information technology resources as a value centre: the leadership challenge / N. Venkatraman -- Development, sourcing and infrastructure. Risk assessment and management practices in software development / Janne Ropponen -- IT projects and assessment: applying benefits funding at the California Franchise Tax Board / Valerie A. Graeser and Leslie P. Willcocks -- To outsource IT or not? research on economics and evaluation practice / Leslie P. Willcocks, Guy Fitzgerald and Mary Lacity -- Four views of IT infrastructure: implications for IT investments / Peter Weill and Marianne Broadbent -- Towards interpretive approaches. Interpretive evaluation design for information systems / Geoff Walsham -- Evaluation of information systems: a critical assessment / Rudy Hirschheim and Steve Smithson.".
• catalog title "Beyond the IT productivity paradox / edited by Leslie P. Willcocks and Stephanie Lester.".
• catalog type "text".