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- catalog contributor b11171008.
- catalog created "1999.".
- catalog date "1999".
- catalog date "1999.".
- catalog dateCopyrighted "1999.".
- catalog description "Building advantage through customer value / Robert B. Woodruff and Sarah Fisher Gardial -- The emerging academic research on the link between total quality management and corporate financial performance / George S. Easton and Sherry L. Jarrell -- Academic culture and the American quality movement : linking fundamental research and quality practice / Marietta L. Baba -- High performing organizations / Garry J. Huysse and Sheron Kennedy -- Organizational culture and the total quality management organization / Kyle M. Lundby, Jacquelyn S. DeMatteo, and Michael C. Rush -- An organizational model for implementing a total quality management system / Andrew G. Kemeny -- Process management and process reengineering / William C. Parrr -- The role of process managers and understanding process variation / Mary G. Leitnaker -- Design quality and new product development / Michael E. Kennedy, Carmen J. Trammell, and Clement C. Wilson -- Product development speed and quality : a new set of synergies? / Barbara B. Flynn ... [et al.] -- Building the lean enterprise / Thomas G. Greenwood and Kenneth E. Kirby -- Using the Baldrige framework for self-assessment and continuous improvement / John P. Evans -- Using ISO 9000 and the European Quality Award approach to improve competitiveness / John J. Kirchenstein and Reg Blake -- The competitive advantages of the TQM firm / John W. Mogab and William E. Cole.".
- catalog description "Includes bibliographical references and index.".
- catalog extent "xiii, 402 p. :".
- catalog identifier "0631208844 (alk. paper)".
- catalog issued "1999".
- catalog issued "1999.".
- catalog language "eng".
- catalog publisher "Malden, MA : Blackwell in association with ASQ Quality Press,".
- catalog subject "658.4/013 21".
- catalog subject "HD62.15 .P47 1998".
- catalog subject "HD62.15 .P47 1999".
- catalog subject "Total quality management.".
- catalog tableOfContents "Building advantage through customer value / Robert B. Woodruff and Sarah Fisher Gardial -- The emerging academic research on the link between total quality management and corporate financial performance / George S. Easton and Sherry L. Jarrell -- Academic culture and the American quality movement : linking fundamental research and quality practice / Marietta L. Baba -- High performing organizations / Garry J. Huysse and Sheron Kennedy -- Organizational culture and the total quality management organization / Kyle M. Lundby, Jacquelyn S. DeMatteo, and Michael C. Rush -- An organizational model for implementing a total quality management system / Andrew G. Kemeny -- Process management and process reengineering / William C. Parrr -- The role of process managers and understanding process variation / Mary G. Leitnaker -- Design quality and new product development / Michael E. Kennedy, Carmen J. Trammell, and Clement C. Wilson -- Product development speed and quality : a new set of synergies? / Barbara B. Flynn ... [et al.] -- Building the lean enterprise / Thomas G. Greenwood and Kenneth E. Kirby -- Using the Baldrige framework for self-assessment and continuous improvement / John P. Evans -- Using ISO 9000 and the European Quality Award approach to improve competitiveness / John J. Kirchenstein and Reg Blake -- The competitive advantages of the TQM firm / John W. Mogab and William E. Cole.".
- catalog title "Perspectives in total quality / edited by Michael J. Stahl.".
- catalog type "text".