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- catalog abstract "In the quest for superior performance, a growing number of companies are now turning to shared services, a tactical technique by which corporations can organize financial and other transaction-oriented activities to reduce costs and provide better service to business unit partners. Written by four authorities, three PricewaterhouseCoopers consultants and the executive who has directed the shared service efforts at Lucent Technologies, this resource examines shared services from the macro issues that compel senior management to embrace this approach through the design and implementation of a shared services environment that leads to increased customer and shareholder value.".
- catalog contributor b11171019.
- catalog contributor b11171020.
- catalog created "c1999.".
- catalog date "1999".
- catalog date "c1999.".
- catalog dateCopyrighted "c1999.".
- catalog description "In the quest for superior performance, a growing number of companies are now turning to shared services, a tactical technique by which corporations can organize financial and other transaction-oriented activities to reduce costs and provide better service to business unit partners. Written by four authorities, three PricewaterhouseCoopers consultants and the executive who has directed the shared service efforts at Lucent Technologies, this resource examines shared services from the macro issues that compel senior management to embrace this approach through the design and implementation of a shared services environment that leads to increased customer and shareholder value.".
- catalog description "Includes bibliographical references (p. 275) and index.".
- catalog description "pt. 1. Mobilize. Ch. 1. What Is Shared Services All About? Ch. 2. What Is the Compelling Business Reason for Pursuing Shared Services? Ch. 3. Is Shared Services Right for You? Ch. 4. International Challenges -- pt. 2. Assess. Ch. 5. Shared Services and Its Relationship with Process Reengineering and Redesign. Ch. 6. Shared Services and Its Relationship with Information Technology. Ch. 7. Considering Outsourcing -- pt. 3. Design. Ch. 8. Getting Started. Ch. 9. Planning and Approach. Ch. 10. Selecting the Location. Ch. 11. Setting up the Infrastructure. Ch. 12. Service-Level Agreements and Pricing Issues. Ch. 13. Final Business Case -- pt. 4. Implement. Ch. 14. Defining and Setting Up the Project.".
- catalog extent "xxv, 294 p. :".
- catalog identifier "0471316210 (cloth : alk. paper)".
- catalog issued "1999".
- catalog issued "c1999.".
- catalog language "eng".
- catalog publisher "New York : Wiley,".
- catalog subject "658.4/02 21".
- catalog subject "Decentralization in management.".
- catalog subject "HD62.13 .S49 1999".
- catalog subject "Reengineering (Management)".
- catalog subject "Shared services (Management)".
- catalog tableOfContents "pt. 1. Mobilize. Ch. 1. What Is Shared Services All About? Ch. 2. What Is the Compelling Business Reason for Pursuing Shared Services? Ch. 3. Is Shared Services Right for You? Ch. 4. International Challenges -- pt. 2. Assess. Ch. 5. Shared Services and Its Relationship with Process Reengineering and Redesign. Ch. 6. Shared Services and Its Relationship with Information Technology. Ch. 7. Considering Outsourcing -- pt. 3. Design. Ch. 8. Getting Started. Ch. 9. Planning and Approach. Ch. 10. Selecting the Location. Ch. 11. Setting up the Infrastructure. Ch. 12. Service-Level Agreements and Pricing Issues. Ch. 13. Final Business Case -- pt. 4. Implement. Ch. 14. Defining and Setting Up the Project.".
- catalog title "Shared services : adding value to the business units / Donniel S. Schulman ... [et al.].".
- catalog type "text".