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• catalog abstract ""Public Sector Performance brings together, in a single volume, the classic, enduring principles and processes that have defined the field of public sector performance as written in the words of leading practitioners and scholars. Confronted with rising citizen discontent, the Reinventing Government movement, and new technological challenges, public organizations everywhere are seeking means of improving their performance. Taken as a whole, this volume provides a performance compass for today's public managers, helping them to reconstruct the public's confidence in, and support of, government."--Jacket.".
• catalog contributor b11193096.
• catalog contributor b11193097.
• catalog created "1999.".
• catalog date "1999".
• catalog date "1999.".
• catalog dateCopyrighted "1999.".
• catalog description ""Public Sector Performance brings together, in a single volume, the classic, enduring principles and processes that have defined the field of public sector performance as written in the words of leading practitioners and scholars. Confronted with rising citizen discontent, the Reinventing Government movement, and new technological challenges, public organizations everywhere are seeking means of improving their performance. Taken as a whole, this volume provides a performance compass for today's public managers, helping them to reconstruct the public's confidence in, and support of, government."--Jacket.".
• catalog description "Includes bibliographical references and index.".
• catalog description "Introduction / Richard C. Kearney and Evan M. Berman -- pt. 1. Performance Foundations. 1. Productivity and the Process of Organizational Improvement: Why We Cannot Talk to Each Other / Robert E. Quinn. Box 1.1. "Five Pathways to Increased Efficiency" / Q. Whitfield Ayers and William J. Kettinger. 2. A Capacity-Building Framework: A Search for Concept and Purpose / Beth Walter Honadle. Box 2.1. "Why Consultants Are Called In" / Robert Rosenblum and Daniel McGillis. 3. The Deadly Sins in Public Administration / Peter F. Drucker. Box 3.1. "Bureaupathologies" / Gerald E. Caiden. 4. Humanizing Public Administration / C. Spencer Platt. Box 4.1. "The Right Attitude" / David S. Brown. 5. Initiating Change that Perseveres / Chris Argyris.".
• catalog extent "xii, 372 p. :".
• catalog hasFormat "Public sector performance.".
• catalog identifier "0813368278 (hc. : alk. paper)".
• catalog identifier "0813368286 (pbk. : alk. paper)".
• catalog isFormatOf "Public sector performance.".
• catalog isPartOf "ASPA classics".
• catalog issued "1999".
• catalog issued "1999.".
• catalog language "eng".
• catalog publisher "Boulder, Colo. : Westview Press,".
• catalog relation "Public sector performance.".
• catalog subject "352.3 21".
• catalog subject "Government productivity.".
• catalog subject "JF1525.P67 P87 1999".
• catalog subject "Organizational change.".
• catalog subject "Organizational effectiveness.".
• catalog subject "Public administration.".
• catalog tableOfContents "Introduction / Richard C. Kearney and Evan M. Berman -- pt. 1. Performance Foundations. 1. Productivity and the Process of Organizational Improvement: Why We Cannot Talk to Each Other / Robert E. Quinn. Box 1.1. "Five Pathways to Increased Efficiency" / Q. Whitfield Ayers and William J. Kettinger. 2. A Capacity-Building Framework: A Search for Concept and Purpose / Beth Walter Honadle. Box 2.1. "Why Consultants Are Called In" / Robert Rosenblum and Daniel McGillis. 3. The Deadly Sins in Public Administration / Peter F. Drucker. Box 3.1. "Bureaupathologies" / Gerald E. Caiden. 4. Humanizing Public Administration / C. Spencer Platt. Box 4.1. "The Right Attitude" / David S. Brown. 5. Initiating Change that Perseveres / Chris Argyris.".
• catalog title "Public sector performance : management, motivation, and measurement / edited by Richard C. Kearney, Evan M. Berman.".
• catalog type "text".