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- catalog contributor b11295079.
- catalog contributor b11295080.
- catalog created "c1997.".
- catalog date "1997".
- catalog date "c1997.".
- catalog dateCopyrighted "c1997.".
- catalog description "Includes bibliographical references (p. 144-146).".
- catalog extent "xxi, 148 p. :".
- catalog identifier "0814479359".
- catalog issued "1997".
- catalog issued "c1997.".
- catalog language "eng".
- catalog publisher "New York : AMACOM,".
- catalog subject "658.3/14 20".
- catalog subject "Customer services.".
- catalog subject "Employee motivation.".
- catalog subject "Employees Counseling of.".
- catalog subject "HF5415.5 .Z459 1997".
- catalog subject "Mentoring in business.".
- catalog subject "Supervision of employees.".
- catalog title "Coaching knock your socks off service / Ron Zemke & Kristin Anderson.".
- catalog type "text".