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- catalog abstract ""Every organization talks about developing internal customer relationships - but it's mostly talk! Now, for the first time, Area Activity Analysis (or AAA) provides a methodology to effectively implement this important concept."--BOOK JACKET. "Area Activity Analysis outlines in detail how AAA will help everyone understand their area's function and how its performance is measured. It is nothing less than a road map for substantive, immediate performance improvement at every level of your organization."--BOOK JACKET. "Let Area Activity Analysis ensure that each of your employees understand his or her overall mission within your organization, and what they need to do to achieve that mission."--BOOK JACKET.".
- catalog contributor b11383410.
- catalog contributor b11383411.
- catalog contributor b11383412.
- catalog created "c1999.".
- catalog date "1999".
- catalog date "c1999.".
- catalog dateCopyrighted "c1999.".
- catalog description ""Every organization talks about developing internal customer relationships - but it's mostly talk! Now, for the first time, Area Activity Analysis (or AAA) provides a methodology to effectively implement this important concept."--BOOK JACKET. "Area Activity Analysis outlines in detail how AAA will help everyone understand their area's function and how its performance is measured. It is nothing less than a road map for substantive, immediate performance improvement at every level of your organization."--BOOK JACKET. "Let Area Activity Analysis ensure that each of your employees understand his or her overall mission within your organization, and what they need to do to achieve that mission."--BOOK JACKET.".
- catalog description "Includes bibliographical references (p. 331-332) and index.".
- catalog description "Overview of Area Activity Analysis -- 1. Phase I -- Preparation for AAA -- 2. Phase II -- Develop Area Mission Statement -- 3. Phase III -- Define Area Activities -- 4. Phase IV -- Develop Customer Relationships -- 5. Phase V -- Analyze the Activity's Efficiency -- 6. Phase VI -- Develop Supplier Partnerships -- 7. Phase VII -- Performance Improvement -- App. C. Flowcharting Overview: Drawing a Process Picture -- App. D. Tools.".
- catalog description "System requirements: Windows 3.1 or higher; Sound Blaster or comparable sound card; 8 MB RAM; 4MB free disk space.".
- catalog extent "xxiii, 340 p. :".
- catalog hasFormat "Area activity analysis.".
- catalog identifier "007027049X".
- catalog isFormatOf "Area activity analysis.".
- catalog isPartOf "Harrington's performance improvement series.".
- catalog isPartOf "[The H. James Harrington performance improvement series]".
- catalog issued "1999".
- catalog issued "c1999.".
- catalog language "eng".
- catalog publisher "New York : McGraw-Hill,".
- catalog relation "Area activity analysis.".
- catalog requires "System requirements: Windows 3.1 or higher; Sound Blaster or comparable sound card; 8 MB RAM; 4MB free disk space.".
- catalog subject "658.4/013 21".
- catalog subject "HD62.15 .H3694 1999".
- catalog subject "Industrial productivity.".
- catalog subject "Total quality management.".
- catalog tableOfContents "Overview of Area Activity Analysis -- 1. Phase I -- Preparation for AAA -- 2. Phase II -- Develop Area Mission Statement -- 3. Phase III -- Define Area Activities -- 4. Phase IV -- Develop Customer Relationships -- 5. Phase V -- Analyze the Activity's Efficiency -- 6. Phase VI -- Develop Supplier Partnerships -- 7. Phase VII -- Performance Improvement -- App. C. Flowcharting Overview: Drawing a Process Picture -- App. D. Tools.".
- catalog title "Area activity analysis : aligning work activities and measurements to enhance business performance / H. James Harrington, Glen D. Hoffherr, Robert P. Reid, Jr.".
- catalog type "text".