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- catalog contributor b11422992.
- catalog created "c1999.".
- catalog date "1999".
- catalog date "c1999.".
- catalog dateCopyrighted "c1999.".
- catalog extent "xxi, 261 p. :".
- catalog identifier "0471353795 (cloth : alk. paper)".
- catalog issued "1999".
- catalog issued "c1999.".
- catalog language "eng".
- catalog publisher "New York : Wiley,".
- catalog subject "658.8/8 21".
- catalog subject "Collecting of accounts.".
- catalog subject "Credit departments.".
- catalog subject "Customer services.".
- catalog subject "HF5415.5 .S313 1999".
- catalog title "Financial customer service : a guide to making smarter business decisions / H.A. Schaeffer, Jr.".
- catalog type "text".