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- catalog contributor b11512394.
- catalog created "c2000.".
- catalog date "2000".
- catalog date "c2000.".
- catalog dateCopyrighted "c2000.".
- catalog extent "190 p. ;".
- catalog identifier "1564144208 (pbk.)".
- catalog issued "2000".
- catalog issued "c2000.".
- catalog language "eng".
- catalog publisher "Franklin Lakes, NJ : Career Press,".
- catalog subject "658.8/12 21".
- catalog subject "Customer relations.".
- catalog subject "Customer services.".
- catalog subject "HF5415.5 .N85 1999".
- catalog title "Just say yes! : extreme customer service-- How to give it! How to get it! / by Philip R. Nulman.".
- catalog type "text".