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- catalog abstract ""At the heart of the book are fourteen examples of real-life incidents involving violence, a threat of violence, or a perception that such a threat was made."--BOOK JACKET. "They include instances in which domestic violence spilled over into the workplace, difficulties caused by racial and ethnic tension, and explosive behavior in response to common workplace occurrences such as downsizing or a change in corporate culture. Each example is followed by an analysis of the response to the actual or potential danger, indicating where mistakes were made because of poor information, bad judgment, absence of a clear policy, lack of consensus, or even irrational fear."--Jacket.".
- catalog alternative "New approach to dealing with hostile, threatening, and uncivil behavior".
- catalog contributor b11512435.
- catalog contributor b11512436.
- catalog created "1999.".
- catalog date "1999".
- catalog date "1999.".
- catalog dateCopyrighted "1999.".
- catalog description ""At the heart of the book are fourteen examples of real-life incidents involving violence, a threat of violence, or a perception that such a threat was made."--BOOK JACKET. "They include instances in which domestic violence spilled over into the workplace, difficulties caused by racial and ethnic tension, and explosive behavior in response to common workplace occurrences such as downsizing or a change in corporate culture. Each example is followed by an analysis of the response to the actual or potential danger, indicating where mistakes were made because of poor information, bad judgment, absence of a clear policy, lack of consensus, or even irrational fear."--Jacket.".
- catalog description "Includes bibliographical references and index.".
- catalog description "pt. I. Violence as a Workplace Issue. 1. Introduction: An Everyday Event. 2. Origins of Workplace Violence -- pt. II. The Anatomy of Tragedy: Studies in Multiple Murder. 3. Royal Oak, Michigan: A Post Office Massacre. 4. Santa Ana, California: A Highway Worker's Revenge. 5. Hartford, Connecticut: An Unlucky Day at the Lottery. 6. Watkins Glen, New York: A Social Service Office under Siege. 7. Iowa City, Iowa: The "Darkest Hour" of a Campus -- pt. III. Alarms, False Alarms, Threats, and Panics. 8. The Case of the Dangerous Dreams. 9. The Case of the Battering Boyfriend. 10. The Case of the Fearful Foreman. 11. The Case of the Muttering Mechanic. 12. The Case of the Ejected Engineer. 13. The Case of the Downsizing Dissenter.".
- catalog extent "xiii, 271 p. ;".
- catalog identifier "0801433967 (cloth)".
- catalog issued "1999".
- catalog issued "1999.".
- catalog language "eng".
- catalog publisher "Ithaca, NY : Cornell University Press,".
- catalog spatial "United States".
- catalog subject "658.4/73 21".
- catalog subject "HF5549.5.E43 D46 1999".
- catalog subject "Violence in the workplace United States Prevention.".
- catalog tableOfContents "pt. I. Violence as a Workplace Issue. 1. Introduction: An Everyday Event. 2. Origins of Workplace Violence -- pt. II. The Anatomy of Tragedy: Studies in Multiple Murder. 3. Royal Oak, Michigan: A Post Office Massacre. 4. Santa Ana, California: A Highway Worker's Revenge. 5. Hartford, Connecticut: An Unlucky Day at the Lottery. 6. Watkins Glen, New York: A Social Service Office under Siege. 7. Iowa City, Iowa: The "Darkest Hour" of a Campus -- pt. III. Alarms, False Alarms, Threats, and Panics. 8. The Case of the Dangerous Dreams. 9. The Case of the Battering Boyfriend. 10. The Case of the Fearful Foreman. 11. The Case of the Muttering Mechanic. 12. The Case of the Ejected Engineer. 13. The Case of the Downsizing Dissenter.".
- catalog title "New approach to dealing with hostile, threatening, and uncivil behavior".
- catalog title "The violence-prone workplace : a new approach to dealing with hostile, threatening, and uncivil behavior / Richard V. Denenberg and Mark Braverman.".
- catalog type "text".