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catalog contributor b11520792.
catalog contributor b11520793.
catalog coverage "United States".
catalog created "1999.".
catalog date "1999".
catalog date "1999.".
catalog dateCopyrighted "1999.".
catalog description "Case 4. West Florida Regional Medical Center / Curtis P. McLaughlin -- Case 5. Rex Healthcare and Service Line Teams / Curtis P. McLaughlin and Linda C. Jordan -- Case 6. Dr. Johnson, Network Medical Director / William Q. Judge and Curtis P. McLaughlin -- Case 7. The Patient Transportation Project at University Hospitals / Sandra K. Evans and Ronald T. Pannesi -- App. A. Malcolm Baldrige Award 1999 Health Care Criteria for Performance Excellence.".
catalog description "Includes bibliographical references (p. 595-630) and index.".
catalog description "Pt. I. Introduction -- Ch. 1. Defining Quality Improvement: Past, Present, and Future / Curtis P. McLaughlin and Arnold D. Kaluzny -- Ch. 2. Does TQM/CQI Work in Health Care? / Curtis P. McLaughlin and Kit N. Simpson -- Pt. II. Basics -- Ch. 3. The Outcome Model of Quality / Susan I. DesHarnais and Curtis P. McLaughlin -- Ch. 4. Measurement and Statistical Analysis in CQI / Susan Paul Johnson and Curtis P. McLaughlin -- Ch. 5. Measuring Consumer Satisfaction / Lucy A. Savitz -- Ch. 6. Teams at the Core of Continuous Learning / Peter J. Dean, Rebecca La Vallee and Curtis P. McLaughlin -- Pt. III. Implementation -- Ch. 7. CQI, Transformation, and the "Learning" Organization / Vaughn Upshaw, Arnold D. Kaluzny and Curtis P. McLaughlin -- Ch. 8. The Process of Implementation / Lucy R. Fischer, Leif I. Solberg and Thomas E. Kottke -- Ch. 9. Information Management and Technology for CQI / David C. Kibbe -- Ch. 10. Collaborating for Improvement in Health Professions Education / G. Ross Baker, Sherril Gelmon and Linda Headrick / [et al.] -- Ch. 11. Why Focus on Health Professional Development? / Paul B. Batalden -- Pt. IV. Application -- Ch. 12. CQI in Primary Care / Linda S. Kinsinger, Russell P. Harris and Arnold D. Kaluzny -- Ch. 13. CQI in Managed Care / Leif I. Solberg, Thomas E. Kottke and Milo L. Brekke -- Ch. 14. CQI in Contract Research Organizations / William A. Sollecito -- Ch. 15. CQI in Public Health Organizations / Glen P. Mays, Theresa Hatzell and Arnold D. Kaluzny / [et al.] -- Ch. 16. Applying and Supporting CQI in Academic Health Centers / Susan I. DesHarnais and Curtis P. McLaughlin -- Ch. 17. CQI and Patient-Centered Care / David Levy, William Thar and Curtis P. McLaughlin -- Pt. V. Illustration -- Case 1. CQI Principles for a Personnel Problem / Michael McDade -- Case 2. The Family Practice Center -- Case 3. Holston Valley Hospital and Medical Center / Curtis P. McLaughlin and Kit N. Simpson.".
catalog extent "xxii, 659 p. :".
catalog identifier "0834216558".
catalog issued "1999".
catalog issued "1999.".
catalog language "eng".
catalog publisher "Gaithersburg, Md. : Aspen,".
catalog spatial "United States".
catalog spatial "United States.".
catalog subject "1999 G-446".
catalog subject "362.1/068/5 21".
catalog subject "Delivery of Health Care organization & administration United States.".
catalog subject "Delivery of Health Care organization & administration".
catalog subject "Medical care Quality control.".
catalog subject "RA399.A3 C66 1999".
catalog subject "Total Quality Management methods United States.".
catalog subject "Total Quality Management methods".
catalog subject "Total quality management.".
catalog subject "W 84 AA1 C762 1999".
catalog tableOfContents "Case 4. West Florida Regional Medical Center / Curtis P. McLaughlin -- Case 5. Rex Healthcare and Service Line Teams / Curtis P. McLaughlin and Linda C. Jordan -- Case 6. Dr. Johnson, Network Medical Director / William Q. Judge and Curtis P. McLaughlin -- Case 7. The Patient Transportation Project at University Hospitals / Sandra K. Evans and Ronald T. Pannesi -- App. A. Malcolm Baldrige Award 1999 Health Care Criteria for Performance Excellence.".
catalog tableOfContents "Pt. I. Introduction -- Ch. 1. Defining Quality Improvement: Past, Present, and Future / Curtis P. McLaughlin and Arnold D. Kaluzny -- Ch. 2. Does TQM/CQI Work in Health Care? / Curtis P. McLaughlin and Kit N. Simpson -- Pt. II. Basics -- Ch. 3. The Outcome Model of Quality / Susan I. DesHarnais and Curtis P. McLaughlin -- Ch. 4. Measurement and Statistical Analysis in CQI / Susan Paul Johnson and Curtis P. McLaughlin -- Ch. 5. Measuring Consumer Satisfaction / Lucy A. Savitz -- Ch. 6. Teams at the Core of Continuous Learning / Peter J. Dean, Rebecca La Vallee and Curtis P. McLaughlin -- Pt. III. Implementation -- Ch. 7. CQI, Transformation, and the "Learning" Organization / Vaughn Upshaw, Arnold D. Kaluzny and Curtis P. McLaughlin -- Ch. 8. The Process of Implementation / Lucy R. Fischer, Leif I. Solberg and Thomas E. Kottke -- Ch. 9. Information Management and Technology for CQI / David C. Kibbe -- Ch. 10. Collaborating for Improvement in Health Professions Education / G. Ross Baker, Sherril Gelmon and Linda Headrick / [et al.] -- Ch. 11. Why Focus on Health Professional Development? / Paul B. Batalden -- Pt. IV. Application -- Ch. 12. CQI in Primary Care / Linda S. Kinsinger, Russell P. Harris and Arnold D. Kaluzny -- Ch. 13. CQI in Managed Care / Leif I. Solberg, Thomas E. Kottke and Milo L. Brekke -- Ch. 14. CQI in Contract Research Organizations / William A. Sollecito -- Ch. 15. CQI in Public Health Organizations / Glen P. Mays, Theresa Hatzell and Arnold D. Kaluzny / [et al.] -- Ch. 16. Applying and Supporting CQI in Academic Health Centers / Susan I. DesHarnais and Curtis P. McLaughlin -- Ch. 17. CQI and Patient-Centered Care / David Levy, William Thar and Curtis P. McLaughlin -- Pt. V. Illustration -- Case 1. CQI Principles for a Personnel Problem / Michael McDade -- Case 2. The Family Practice Center -- Case 3. Holston Valley Hospital and Medical Center / Curtis P. McLaughlin and Kit N. Simpson.".
catalog title "Continuous quality improvement in health care : theory, implementation, and applications / Curtis P. McLaughlin, Arnold D. Kaluzny [editors].".
catalog type "text".