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- catalog abstract ""Performance Scorecards helps busy leaders slice through the information glut to reduce the time they have to spend deciphering data and increase their ability to make the right business decisions." "Performance Scorecards can be customized to measure the factors specific to an individual organization's progress, providing a greater degree of flexibility than ever before Managers can use Performance Scorecards to gauge sales, employee satisfaction, quality - whatever factors most influence their own company's success." "Readers learn how Performance Scorecards can help them focus on the measures that matter to their own customers, employees, and stakeholders - and implement the right measures in the right places at the right times."--Jacket.".
- catalog contributor b11623797.
- catalog contributor b11623798.
- catalog created "c2000.".
- catalog date "2000".
- catalog date "c2000.".
- catalog dateCopyrighted "c2000.".
- catalog description ""Performance Scorecards helps busy leaders slice through the information glut to reduce the time they have to spend deciphering data and increase their ability to make the right business decisions." "Performance Scorecards can be customized to measure the factors specific to an individual organization's progress, providing a greater degree of flexibility than ever before Managers can use Performance Scorecards to gauge sales, employee satisfaction, quality - whatever factors most influence their own company's success." "Readers learn how Performance Scorecards can help them focus on the measures that matter to their own customers, employees, and stakeholders - and implement the right measures in the right places at the right times."--Jacket.".
- catalog description "Includes bibliographical references (p. 161-162).".
- catalog description "The performance problem -- Setting the stage for scorecards -- Collect scorecard inputs -- Create your scorecard -- Cultivate your scorecard -- Cascade your scorecard -- Connect your scorecard -- Confirm your scorecard -- Knowing the score.".
- catalog extent "xxviii, 162 p. :".
- catalog identifier "0787952729 (alk. paper)".
- catalog issued "2000".
- catalog issued "c2000.".
- catalog language "eng".
- catalog publisher "San Francisco : Jossey-Bass Publishers,".
- catalog subject "658.5/0028/7 21".
- catalog subject "HD58.9 .C483 2000".
- catalog subject "Organizational effectiveness Measurement.".
- catalog subject "Performance technology.".
- catalog tableOfContents "The performance problem -- Setting the stage for scorecards -- Collect scorecard inputs -- Create your scorecard -- Cultivate your scorecard -- Cascade your scorecard -- Connect your scorecard -- Confirm your scorecard -- Knowing the score.".
- catalog title "Performance scorecards : measuring the right things in the real world / Richard Y. Chang, Mark W. Morgan.".
- catalog type "text".