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- catalog contributor b11791610.
- catalog contributor b11791611.
- catalog created "2001.".
- catalog date "2001".
- catalog date "2001.".
- catalog dateCopyrighted "2001.".
- catalog description "Ch. 1. Total Quality and Quality Management -- Ch. 2. Strategic Planning -- Ch. 3. Quality Culture -- Ch. 4. Customer Satisfaction -- Ch. 5. Empowerment -- Ch. 6. Leadership and Change -- Ch. 7. Team Building -- Ch. 8. Training -- Ch. 9. Quality Tools -- Ch. 10. Problem Solving and Decision Making -- Ch. 11. Statistical Process Control (SPC) -- Ch. 12. Continuous Improvement -- Ch. 13. Benchmarking -- Ch. 14. Just-In-Time (JIT).".
- catalog description "Includes bibliographical references and index.".
- catalog extent "viii, 278 p. :".
- catalog hasFormat "Total quality handbook.".
- catalog identifier "0130272620".
- catalog isFormatOf "Total quality handbook.".
- catalog issued "2001".
- catalog issued "2001.".
- catalog language "eng".
- catalog publisher "Upper Saddle River, N.J. : Prentice Hall,".
- catalog relation "Total quality handbook.".
- catalog subject "658.4/013 21".
- catalog subject "HD62.15 .G642 2001".
- catalog subject "Industrial management Handbooks, manuals, etc.".
- catalog subject "Total quality management Handbooks, manuals, etc.".
- catalog tableOfContents "Ch. 1. Total Quality and Quality Management -- Ch. 2. Strategic Planning -- Ch. 3. Quality Culture -- Ch. 4. Customer Satisfaction -- Ch. 5. Empowerment -- Ch. 6. Leadership and Change -- Ch. 7. Team Building -- Ch. 8. Training -- Ch. 9. Quality Tools -- Ch. 10. Problem Solving and Decision Making -- Ch. 11. Statistical Process Control (SPC) -- Ch. 12. Continuous Improvement -- Ch. 13. Benchmarking -- Ch. 14. Just-In-Time (JIT).".
- catalog title "Total quality handbook / by David L. Goetsch and Stanley B. Davis.".
- catalog type "Handbooks, manuals, etc. fast".
- catalog type "text".