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- catalog abstract ""In Managing Crises Before They Happen, Ian Mitroff reveals the specific features of corporate culture that enable crises to erupt and flourish. In this book, he probes the psyche of the organization, pointing out how a mindset of "it can't happen here" eventually leads to a breakdown of the entire system. He takes on the critical issue of truth-telling ... offers practical advice and philosophical insights ... and provides a framework for controlling and containing the damage." "Managing Crises Before They Happen makes it clear that crisis management is not a separate program, but an integral part of the entire management system. It promotes the kind of big picture thinking and practical knowledge you need to sidestep the pitfalls of an increasingly crisis-ridden environment."--Jacket.".
- catalog contributor b11856573.
- catalog contributor b11856574.
- catalog created "2001.".
- catalog date "2001".
- catalog date "2001.".
- catalog dateCopyrighted "2001.".
- catalog description ""In Managing Crises Before They Happen, Ian Mitroff reveals the specific features of corporate culture that enable crises to erupt and flourish. In this book, he probes the psyche of the organization, pointing out how a mindset of "it can't happen here" eventually leads to a breakdown of the entire system. He takes on the critical issue of truth-telling ... offers practical advice and philosophical insights ... and provides a framework for controlling and containing the damage."".
- catalog description ""Managing Crises Before They Happen makes it clear that crisis management is not a separate program, but an integral part of the entire management system. It promotes the kind of big picture thinking and practical knowledge you need to sidestep the pitfalls of an increasingly crisis-ridden environment."--Jacket.".
- catalog description "Ch. 1. Why Crises Are an Inevitable and Permanent Feature of Modern Societies -- Ch. 2. Failure of Success: The Tylenol Poisonings, Crisis Management's "Ancient History" -- Ch. 3. Best Practice Model: A General Framework for Crisis Management -- Ch. 4. Should We Tell the Truth? The Varieties of Truth and Telling the Truth -- Ch. 5. Assuming Responsibility: Victim or Villain? -- Ch. 6. Detecting Weak Signals: Making Sure That You Are the First of Get the Worst News! -- Ch. 7. Thinking Far Outside of the Boxes -- Ch. 8. Treating the Big Picture -- Ch. 9. Crisis Management 2002: The Challenges Ahead.".
- catalog description "Includes bibliographical references and index.".
- catalog extent "xiii, 172 p. :".
- catalog identifier "0814405630".
- catalog issued "2001".
- catalog issued "2001.".
- catalog language "eng".
- catalog publisher "New York : AMACOM,".
- catalog subject "658.4/056 21".
- catalog subject "Communication in organizations.".
- catalog subject "Crisis management.".
- catalog subject "HD49 .M5678 2000".
- catalog subject "Strategic planning.".
- catalog tableOfContents "Ch. 1. Why Crises Are an Inevitable and Permanent Feature of Modern Societies -- Ch. 2. Failure of Success: The Tylenol Poisonings, Crisis Management's "Ancient History" -- Ch. 3. Best Practice Model: A General Framework for Crisis Management -- Ch. 4. Should We Tell the Truth? The Varieties of Truth and Telling the Truth -- Ch. 5. Assuming Responsibility: Victim or Villain? -- Ch. 6. Detecting Weak Signals: Making Sure That You Are the First of Get the Worst News! -- Ch. 7. Thinking Far Outside of the Boxes -- Ch. 8. Treating the Big Picture -- Ch. 9. Crisis Management 2002: The Challenges Ahead.".
- catalog title "Managing crises before they happen : what every executive and manager needs to know about crises management / by Ian I. Mitroff with Gus Anagnos.".
- catalog type "text".