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- catalog abstract "We explore the effects of employee stakeholder orientation on service quality.".
- catalog contributor b11973001.
- catalog contributor b11973002.
- catalog contributor b11973003.
- catalog contributor b11973004.
- catalog created "c2000.".
- catalog date "2000".
- catalog date "c2000.".
- catalog dateCopyrighted "c2000.".
- catalog description "Includes bibliographical references (p. 24-27).".
- catalog description "We explore the effects of employee stakeholder orientation on service quality.".
- catalog extent "30 p. :".
- catalog isPartOf "Working paper (Harvard University. Graduate School of Business Administration. Division of Research) ; 01-044.".
- catalog isPartOf "Working paper / Division of Research, Harvard Business School ; 01-044".
- catalog issued "2000".
- catalog issued "c2000.".
- catalog language "eng".
- catalog publisher "[Boston] : Division of Research, Harvard Business School,".
- catalog title "Mutual gains or zero sum? : exploration of employee stakeholder orientation in the airline industry / Jody Hoffer Gittell, Andrew von Nordenflycht, Thomas A. Kochan.".
- catalog type "text".